Category Archives: carphone

I am not good at being ill

Haven’t posted for ages as my common cold turned into a variety of hideous illnesses which have led to an even more addled brain than usual and a malingering cough which is causing sleep deprivation, extreme tiredness and general atrophy. Not good. In addition, my back seems to have started playing up again in the past couple of days*. I think I may just have to go around in a permanent drug-induced haze until someone decides to put me out of their misery. Anyway, as a result of my malingering maladies I have done precisely NOTHING (apart from drag my sorry self to work) and therefore had NOTHING OF INTEREST to blog about.

General update on stuff

I am still waiting for Carphone Warehouse to respond to my letter of complaint that they didn’t address the complaints of my first letter.

Had my laptop fixed although the people who fixed it are being very slack about sending the report so I can actually send my claim against PC World.

I still seem to be expanding at an alarming rate not helped by an influx of yummy tasty chocolate eggs.

*My backache may not have been helped today by the wearing of four inch heels which – when you are a size 35 – are about as high as you can get – note to self: be more sensible!


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I am still really hating Carphone Warehouse

Following my various rants about Carphone Warehouse I am afraid my whinge must continue. I wrote them a very stroppy letter and spelt out the absolute minimum I expected from them in terms of customer service/apology etc. What did I get? A standard letter which said “I’m sorry to hear about the problems you have experienced with your handset. You received a new handset on 14th February”…that’s it. Nothing about the replacement handset also being faulty, nothing about the countless minutes wasted on the phone to “customer services”, nothing about the inconvenience of having to traipse down to stores and deal with their shocking staff, nothing about the fact I have been a loyal customer and currently use them for a variety of services – all of which I will be terminating as soon as I can (except for the rather painful contract agreements which I just have to sit out).

So I sent them another letter today, enclosing my previous letter and drawing their attention to the areas not covered in their shoddy, shocking, standard letter.

I remain VERY annoyed.

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Filed under carphone, Life